Terms of service
OVERVIEW
Welcome to Eklavya Silver. The terms “we”, “us” and “our” refer to Eklavya Silver, operated by Nitish Kumar Gupta. We operate this website and online store to provide you with a seamless shopping experience for premium 925 sterling silver jewellery.
By accessing or using our website, you agree to be bound by these Terms of Service, along with our Privacy Policy. If you do not agree, please do not use our services.
1. ELIGIBILITY & ACCOUNT
By using our website, you confirm that:
- You are at least 18 years old (or using under supervision)
- All information provided by you is accurate and complete
- You are responsible for maintaining the confidentiality of your account
We reserve the right to suspend accounts in case of misuse.
2. PRODUCTS & AUTHENTICITY
- All our products are made from genuine 925 sterling silver
- Each piece is stamped with a 925 hallmark and includes an authenticity certificate
- Slight variations in appearance may occur due to screen settings
We are committed to quality — true to our promise:
“Wear Your Worth.”
3. ORDERS & ACCEPTANCE
- Placing an order constitutes an offer to purchase
- Orders are confirmed only after successful payment
- We reserve the right to cancel or refuse any order
Once confirmed, cancellations may not always be possible.
4. PRICING & PAYMENTS
- All prices are listed in INR and may change without notice
- Prices may exclude shipping, taxes, or additional charges
- You agree to provide valid and accurate payment details
5. SHIPPING & DELIVERY
- Delivery timelines are estimates and not guaranteed
- We are not liable for delays caused by courier partners
- Risk transfers once the order is shipped
6. RETURNS & REFUNDS
Returns and exchanges are subject to our Refund Policy.
Products must be unused and in original condition.
7. INTELLECTUAL PROPERTY
All content on this website (images, designs, logos, text) is the property of Eklavya Silver and may not be used without permission.
8. THIRD-PARTY SERVICES
Our store is powered by Shopify. However:
- All transactions are between you and Eklavya Silver
- We are not responsible for third-party platforms or links
9. USER CONDUCT
You agree not to:
- Use the website for unlawful purposes
- Copy or misuse content
- Disrupt website functionality
Violation may result in termination of access.
10. DISCLAIMER
All products and services are provided “as is” without warranties.
We do not guarantee uninterrupted or error-free service.
11. LIMITATION OF LIABILITY
Eklavya Silver shall not be liable for:
- Indirect or consequential damages
- Loss of profits, data, or revenue
12. INDEMNIFICATION
You agree to indemnify Eklavya Silver against claims arising from misuse of the website or violation of these terms.
13. GOVERNING LAW
These Terms are governed by the laws of India, and disputes will fall under applicable jurisdiction.
14. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website implies acceptance.
15. CONTACT INFORMATION
For any queries:
📧 eklavyasilver925@gmail.com
~the website is operated by Nitish Kumar Gupta
Address : 38A, BODDOM BAZAR, VINDESHWAR DAYAL PATH,, NEAR
JEWAR JEWELLERS, HAZARIBAGH, HAZARIBAGH,
JHARKHAND, 825301